Contact Us
Contact Scope
This page governs inquiries about the editorial content published on this website about National. It does not cover your player account, your deposits, your withdrawals, or any technical fault you encounter while playing at the casino itself.
Operator Matters
Account access, deposit failures, withdrawal delays, verification requests, bonus disputes and self-exclusion requests are handled exclusively by the operator. The editorial team has no access to player accounts and cannot intervene in payment processing, so routing those questions to the operator’s own support is the only way to get them resolved. Contact the casino directly through the support channels listed on its site.
Editorial Queries
The editorial team can answer questions about the content of this website: how a review was compiled, which criteria were applied, why a particular rating was assigned, or where a piece of information came from. We also respond to correction requests. If you believe a fact on this page is outdated or inaccurate, send the details and, where possible, the source you are relying on. The team reviews such reports and updates the page when the claim checks out.
Matters that belong to the operator’s own support include bonus terms, wagering requirements, payment limits, verification documents, account closures and any dispute about money held by the casino. The editorial team cannot answer those questions, cannot change an operator’s decision and cannot act as a mediator in a financial dispute.
Corrections Policy
Corrections are handled on a case-by-case basis. When a report identifies outdated information, the claim is checked against the operator’s published terms and against independent sources before any change is made. Confirmed errors are corrected without undue delay. Where a fact cannot be verified, the page is updated to reflect that uncertainty rather than left standing as a false claim. The editorial team keeps no record of your identity beyond what is needed to respond to your message, and that correspondence is not shared with the operator.
If your message concerns responsible gambling, the editorial team can point you toward the self-exclusion and deposit-limit tools that the operator is expected to offer. For immediate help with gambling-related harm, contact a recognised support organisation directly; those services operate independently of this website and of the casino.